Archive for the 'Politics' Category
With the Olympics over, Australia is experiencing a paroxysm of disappointment that we did not win as many medals as last time, a situation somehow considered a failure in light of two things:
The “fact” that Australia is “good at sport”
The amount of money we spend on sport
Many are arguing that if we could increase the [...]
There’s a very interesting OpEd in today’s SMH, in which the authors describe YouTube as ” home port for lip-syncers, karaoke singers, trainspotters, birdwatchers, skateboarders, hip-hoppers, small-time wrestling federations, educators, third-wave feminists, churches, proud parents, poetry slammers, gamers, human rights activists, hobbyists.”
They go on to say that they see YouTube as having a role similar [...]
Every so often, society gets its knickers in a twist and indulges in an orgy of moral panic.
Hence the current Bill Henson mess.
Here’s what I reckon we should do.
If you have ever taken photos of kids in the bath or on the beach, shot a snap of your kids innocently vamping it up in an [...]
There’s a fair bit of noise around at the moment about how established, quality media outlets conduct themselves online. Crikey and Media Watch have both had a go in the last few days, targeting SMH.com.au. By total coincidence, the Crikey piece seems to have been written at almost the same time as I Tweeted my [...]
I wholeheartedly support today’s apology to the stolen generations.
And I’m blogging it for two reasons.
One is that I fully expect that ten years from now, blogs like this one will be material that my son uses when writing reports about the tenth anniversary of the apology. He’ll be in year nine. So hi there, future [...]
Australia Day. I never know what to think about it.
I don’t understand quite how it is appropriate to celebrate the day a colonial power ran up the flag to found one colony of several that later federated to become a nation. That nation, of course, failed to recognise the nations already here. And the day [...]
The election is now yesterday’s fish and chip wrappers and the Ruddbot has gone to Bali.
But I feel it is worth noting the washup of the coalition loss, especially in light of John Howard’s demise and humiliation.
I say humiliation because, for all of his achievements, he has gone out a loser and a confirmed liar [...]
Post-election coverage analysis is weird stuff, because on the evidence of one election the punditariat go nuts with long term predictions that have little or no basis in fact.
The current theory du jour is that Rudd will win at least two terms.
Well head on over to the Australian Election Commission’s Virtual Tally Room and you’ll [...]
For me this election campaign has added up to this:
Liberal: We got you into this mess, only we can get you out of it because the other mob are unionists.
Labor: We have some shiny new ideas and we are not the other guy.
And the winner is?
For me, Labor. At least they are coherent.
The Libs lost [...]
A lot of what I feel about PR is encapsulated in this story.
If you can’t be arsed clicking on the link, here’s the meat:
“Bacon, an Australian who heads the Oxford Leadership Academy in Britain, told the audience an instructive story about the time he introduced the incoming president of McDonald’s, Charlie Bell, to the world’s [...]
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- TechTarget ANZ
- Could a containerized, Microsoft-style, data center work for you?
- The state of COBOL
- How to consolidate applications
- BAM vs. BPO vs. BPM vs. BPA vs. BPMS
- Sesame Street's 10 lessons for the IT department
- Energy Australia dumps Notes for contact centre knowledge base
- Eight free IT outsourcing templates
- Five ways to boost business intelligence
- Three ways Lean processes can improve your BPM effort
- The pain of SOHO IT
- What I’m listening to
- Rufus Wainwright – Between My Legs
- Rufus Wainwright – Nobody's Off The Hook
- Rufus Wainwright – Tiergarten
- Rufus Wainwright – Going To A Town
- Rufus Wainwright – Do I Disappoint You
- Rufus Wainwright – Old Whore's Diet
- Rufus Wainwright – Crumb by Crumb
- Rufus Wainwright – Waiting For A Dream
- Rufus Wainwright – Memphis Skyline
- Rufus Wainwright – Gay Messiah
- Smart Call Podcast
- Smart Call # 70 – Travel and analytics advance agentsOn this show, we have a look at two unusually advanced ways to improve agent performance. The first comes in our main presentation, which comes from Paul Cahill, General Manager Customer Service at Internet Service Provider iiNet, which operates contact centres in Australia, New Zealand and South Africa. Paul explains how iiNet works to build a consistent [. […]
- Smart Call #69 – Who’s the boss?In this episode of Smart Call, we ask: Who’s the Boss? And we do so in two ways. First up, we have Dr. Catriona Wallace of callcentres.net sharing the results of her firm’s annual Australasian Benchmarking Report with us. Catriona finds that call centre bosses have some happier challenges at the moment, because fewer workers are leaving [...]
- Smart Call #68 – The geek show!This episode of Smart Call gets geeky as we talk to two IT strategists. But don’t worry that we are going to go all dry and technical on you! Instead, we have a fascinating presentation from Genesys’ G-Force about the future of customer service, from Bill Peer, a Vice President for Enterprise Architecture at the InterContinental [...]
- Smart Call # 70 – Travel and analytics advance agents
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