Archive for the 'Computers' Category
I’m a cricket fan. I adore the longer form of the game.
Part of me understands that a game which spans thirty hours over five days is anachronistic and I see why some say Test cricket is dieing. It’s easy to see the logic that asserts that condensed forms of cricket tailored to the hectic demands [...]
I’ve recently changed my mind about online collaboration tools like GoToMeeting.
Long story short, if you have a decent broadband connection, they work.
And it’s time they were used for a lot more PR work.
Here’s why. I’ve argued before that asking people to hurl themselves across our crowded, congested, cities for a meeting is not a good [...]
For as long as I have done journalism I have had a sore neck and a sweaty ear, thanks to the need to jam the phone between ear and shoulder during interviews.
I’ve tried all sorts of things to sort that out, but may finally have found a solution: BlueTooth.
I won a DJ style bluetooth headset/microphone [...]
What’s the old saying? There are lies, damned lies and statistics?
That’s the way I feel about security statistics at the moment, given that about two or three times a week I receive “news” that research sponsored or conducted by a security vendor finds that things are pretty scary out there.
This research always includes any or [...]
I’mt a big conference today … without free WiFi, which I think is pretty slcak except for the fact I’m the only one of 200+ people here with a laptop! Plenty of smaller wireless devices.
The hotel does have WiFi – at $40 for 12 hours, ugh!
Worst of all, you cannot register for it online. [...]
I’ve just installed a great piece of software called “Twitbin“that takes twitter.com and basically embeds it in FireFox.
No more visits to the twitter site – I can do everything bar a few functions I do not use just a coupla hundred pixels to the left of where I am typing now, I presume via some [...]
I’ve used FoxyTunes for a while. For those of you who do not know it, the program is a plug-in for Firefox and IE that puts a small control panel for your media player in the browser.
I’ve come to rely on it more than I use iTunes.
Anyway … yesterday FoxyTunes added TwittyTunes which lets you [...]
We have a Wii and it is great.
The setup process is surely a case study in giving the consumer the easiest, most confidence-inducing experience imaginable.
Even the WLAN setup is fantastic. There’s an option to detect Wii’s MAC address and the information I needed to learn than Googled really well.
Only one letdown so far: the web [...]
I’m writing a feature about when and where to use different storage area network protocols.
If you have some insights on when fiber channel rocks, when to wait for InfiniBand or how to make a difference with 10GE, drop me a line.
simon at jargonmaster dot com
Twitter / ssharwood- ssharwood: [plug] 20 free virtualization tools :: SearchNetworking.com.au http://ow.ly/CTzi
- ssharwood: [plug] Second security flaw strikes Windows 7 :: SearchSecurity.com.au http://ow.ly/CTxZ
- ssharwood: @lelak now I get it.
- ssharwood: @lelak that's a poor Dare substitute :-(
- ssharwood: @lelak How many sugars? (I bet 36)
- TechTarget ANZ
- Could a containerized, Microsoft-style, data center work for you?
- The state of COBOL
- How to consolidate applications
- BAM vs. BPO vs. BPM vs. BPA vs. BPMS
- Sesame Street's 10 lessons for the IT department
- Energy Australia dumps Notes for contact centre knowledge base
- Eight free IT outsourcing templates
- Five ways to boost business intelligence
- Three ways Lean processes can improve your BPM effort
- The pain of SOHO IT
- What I’m listening to
- Rufus Wainwright – Between My Legs
- Rufus Wainwright – Nobody's Off The Hook
- Rufus Wainwright – Tiergarten
- Rufus Wainwright – Going To A Town
- Rufus Wainwright – Do I Disappoint You
- Rufus Wainwright – Old Whore's Diet
- Rufus Wainwright – Crumb by Crumb
- Rufus Wainwright – Waiting For A Dream
- Rufus Wainwright – Memphis Skyline
- Rufus Wainwright – Gay Messiah
- Smart Call Podcast
- Smart Call # 70 – Travel and analytics advance agentsOn this show, we have a look at two unusually advanced ways to improve agent performance. The first comes in our main presentation, which comes from Paul Cahill, General Manager Customer Service at Internet Service Provider iiNet, which operates contact centres in Australia, New Zealand and South Africa. Paul explains how iiNet works to build a consistent [. […]
- Smart Call #69 – Who’s the boss?In this episode of Smart Call, we ask: Who’s the Boss? And we do so in two ways. First up, we have Dr. Catriona Wallace of callcentres.net sharing the results of her firm’s annual Australasian Benchmarking Report with us. Catriona finds that call centre bosses have some happier challenges at the moment, because fewer workers are leaving [...]
- Smart Call #68 – The geek show!This episode of Smart Call gets geeky as we talk to two IT strategists. But don’t worry that we are going to go all dry and technical on you! Instead, we have a fascinating presentation from Genesys’ G-Force about the future of customer service, from Bill Peer, a Vice President for Enterprise Architecture at the InterContinental [...]
- Smart Call # 70 – Travel and analytics advance agents
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