Archive for May, 2009
There you go … now I’ve blogged about it too.
But frankly, this is all it deserves.
Sometime last year, Jo White (aka @mediamum) wrote a series of tweets describing an object called a Snuggie.
If you are disinclined to follow the link it’s a fleecy blanket … with arms. And it has a “so bad, it’s good” advertorial I’ve embedded below.
There’s also a parody video.
[...]
I’ve written several times before that I try not to attend real-world press events. They are nearly always overly-long and contain too much marketing-speak, so are not often particularly good uses of my time.
I’ve been thinking about why, and I think there are some hints in the decline of newspapers.
The thing about newspapers is that [...]
Twitter / ssharwood- ssharwood: Mr 7 launched his curatorial career today with "sculptures by the bed"
- ssharwood: @ScottRhodie bother! Hope u get well
- ssharwood: Enjoying an extraordinary anniversary dinner with @elissabaxter at Neil perry's spice temple, which is full of utter win. 11 years good too!
- ssharwood: Safari is a pice of shit, doohdah, doohdah. I'd like to get rid of it, oh doohdah day
- ssharwood: I just saw a man wearing the number two headband. Should I attack?
- TechTarget ANZ
- Three ways Lean processes can improve your BPM effort
- The pain of SOHO IT
- Twelve free project management templates
- CIO: Don't attempt BPM system without mapping process flows
- Seven jobs to launch your business process management strategy
- Six mistakes that make SOA implementations fail
- Adopting agile development methodology is a stretch, but the exercise pays off
- Chapter download: Find new value in your IT
- How to pick a server virtualization vendor
- Microsoft promises easy upgrade when SharePoint 2010 beta lands late this year
- What I’m listening to
- Smart Call Podcast
- Smart Call # 70 - Travel and analytics advance agentsOn this show, we have a look at two unusually advanced ways to improve agent performance. The first comes in our main presentation, which comes from Paul Cahill, General Manager Customer Service at Internet Service Provider iiNet, which operates contact centres in Australia, New Zealand and South Africa. Paul explains how iiNet works to build a consistent [. […]
- Smart Call #69 - Who’s the boss?In this episode of Smart Call, we ask: Who’s the Boss? And we do so in two ways. First up, we have Dr. Catriona Wallace of callcentres.net sharing the results of her firm’s annual Australasian Benchmarking Report with us. Catriona finds that call centre bosses have some happier challenges at the moment, because fewer workers are leaving [...]
- Smart Call #68 – The geek show!This episode of Smart Call gets geeky as we talk to two IT strategists. But don’t worry that we are going to go all dry and technical on you! Instead, we have a fascinating presentation from Genesys’ G-Force about the future of customer service, from Bill Peer, a Vice President for Enterprise Architecture at the InterContinental [...]
- Smart Call # 70 - Travel and analytics advance agents
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